The coronavirus pandemic thrust the UK’s public sector and key workers into the spotlight last year. Clap for Carers captured the nation’s imagination, proving a moment of unity during the bleakest months of 2020. While the phenomenon rightly paid tribute to the NHS, our schools did not receive the same outpouring of support. In particular, the people underpinning vital school operations and communications across the UK received nary a mention. The unsung heroes of our schools — the school business managers, bursars and administrative teams.
So what are SBM roles? If a headteacher is the brain of a school, the admin team is the heart that keeps the blood pumping across the system. Pre-pandemic, admin staff were often wrongly seen as front desk receptionists and secretaries who deliver tea and biscuits to visitors.
